![]() All you need to communicate via the software is a headset. But what if you’re helping someone set up a new computer or instructing them how to use new software? In this case, Mikogo’s Voice over IP feature might come in handy. In this case, a brief call or an email would be enough to communicate the necessary details. You might just have a quick issue to fix on the remote computer. You could email these things to yourself and download them on the remote computer – but why go through all that hassle? Mikogo has a built-in file transfer feature, which allows you to send even large files to the distant computer during the Mikogo remote support session. When troubleshooting someone else’s computer, you sometimes need to download patches or additional software on their computer. Find out more about our security standards and certification. No one can take control of your computer without your knowledge and consent. Whenever someone wants to remotely control your computer through a Mikogo session, you need to approve this process first. You can also lock a session so that no additional participants can join. Each session has a unique 9‑digit session ID that is required in order to join a session. With Mikogo, you never have to worry about anyone else entering your sessions or losing control over your computer.
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